Below is a list of Frequently Asked Questions (FAQs) for Employees. Additional entries will be added as needed.
| Question: | Why do I have to take courses designated as System-required? |
| Answer: | A&M System Policy and Regulations set requirements for employee training. For additional information, go to: http://www.tamus.edu/offices/training/trainpolicy.html |
| Question: | What are the System-required training courses? |
| Answer: | There are System-required training courses for all employees, as well as additional required training based on job-duty. For a complete listing of required training, go to: https://assets.system.tamus.edu/files/training/pdf/Required_Training_List.pdf |
| Question: | How do I know what courses I have been assigned? |
| Answer: | When you log in to TrainTraq, all of your assignments display on the Home page in the Assigned Courses section. |
| Question: | Do I need to have an assignment before taking a course? |
| Answer: | No. You can take any course that is available to you by searching for and selecting a course from the Course catalog. NOTE: If you are interested in taking a classroom-based course that is listed in the catalog, you will need to contact the person in the course Contact field or follow the directions in the course description (if provided) to enroll in the course. |
| Question: | How do I know what I have already taken? |
| Answer: | All previously completed courses, tasks, and programs display on the Transcript page. |
| Question: | What if I need help with a course or have a question about my assignments? |
| Answer: | If you cannot find an answer to your question within the Employee help topics, you can speak to your manager or send an email to your Departmental/Training Administrator. |