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Assignment Rules Assignment rules are useful when you need an automatic way to detect when an employee needs to take a certain course. Below are some examples of situations in which… Read more: Assignment Rules vs. Employee Groups: Which Do I Use?
The issue: User keeps launching the Spanish version, but needs the English version of an online course. The “Big 5” System-required courses all have equivalent versions in Spanish. The button to… Read more: I’m getting the Spanish version of a course
The issue: User sees an image that looks like a progress bar that stops midway through the download along with the message “Data Downloaded, Connection closed.” Microsoft Edge users may see this… Read more: “Data Downloaded, Connection closed” error
This applies to any administrator role. If an employee is still receiving assignments after you remove it, they are likely in an employee group or groups used for automated training assignments.… Read more: I removed an employee assignment, but it keeps coming back.
Internet Explorer 11 Chrome on Windows FireFox Safari on Mac Read more: How to Clear your Browser Cache
The assignment engine is accompanied by an assignment cancellation process. The assignment cancellation process will cancel and remove open TrainTraq assignments when it determines that the employee is no longer in… Read more: Assignment Cancellations
The assignment engine has access to the entire population of current and former TAMU System employees. As a rule, the assignment engine will only make assignments to employees in active BPP… Read more: Active Positions
TrainTraq makes assignments of required and other courses on a daily basis. The assignment engine is made aware of possible assignments by the establishment of an Assignment Rule. An assignment rule… Read more: Understanding the Assignment Engine
If you still have questions, please notify your Training Administrator by clicking on the Support tab in TrainTraq as shown in Figure 1, and type a detailed message describing your issue… Read more: I could not find the answer to my question(s).
To ensure that you receive a completion record: Close the SCORM player window after completing a course. Closing the SCORM player window after a course (assuming the course has been successfully… Read more: I finished an online course, but my completion did not record on my transcript.
Firefox Browsers A small number of Firefox users are getting a grey screen while taking an online course, and may get an error message. If this occurs, close the error window,… Read more: I am getting a grey screen when I try to launch an online course.