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FAMIS Services
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Home / Services and Requests / FAMIS Help

FAMIS Help

Our financial systems have many components. Different components are supported by different groups across The Texas A&M University System. Use the tool below to find the support you need.

Find Help for TAMUS Financial Systems


  • AggieBuy is supported by staff at each campus. Please refer to the link below to find your contact.

    AggieBuy Contacts
  • Laserfiche Security Access forms are processed when emailed to your security administrator, as indicated on the form.

    FAMIS Laserfiche Security Form
  • Your Laserfiche login is your TAMU NetID (NetID@tamu.edu). The login is maintained on the Aggie Gateway. Please go to gateway.tamu.edu and click "Forgot your password?"
  • For help with viewing the Laserfiche repository or problems with FAMIS reports, contact FAMIS Production Services at famisprod@tamus.edu, (979) 458-6470.
  • To see if your account should be in Workday:
    • In FAMIS, check the accounting analysis code on FRS Screen 8 or 52. If the accounting analysis value is 9999, then payroll is not allowed on that account, and the account will not be sent to Workday. If the accounting analysis screen is blank on Screen 52, FAMIS will look at the accounting analysis value on Screen 8.
    • Check Screen 44 or 54 for frozen or deleted flags.
    • The Support Account Transaction flags on Screen 8 can also determine whether the account is sent to Workday or not. If the Expense Actual flag is set to "N," no expense transactions would be allowed, and the support account would not be sent to Workday.
    • These accounts are not fed to Workday:
      • College Work Study Accounts (Active on Screen 727)
      • Agency/Fiduciary Funds (9xxxxx accounts)


    FAMIS Help can also assist at famishelp@tamus.edu, (979) 458-6464.
  • For help with other Workday problems, contact Workday Support at support@tamus.edu.
  • For help with other problems, contact FAMIS Help at famishelp@tamus.edu, (979) 458-6464.
  • I can't edit the Accounting Analysis code on my PCT

    The Accounting Analysis code is only editable by approvers in the PCT Processing Office.

    I can't change the object code on my PCT

    The correct object code is determined by the Earning Code coming from Workday. These may be seen on Screen 730 in FAMIS. Object codes for College Work Study may be changed by approvers in the PCT Processing Office.

    Other PCT Help

    For help with other PCT problems, contact FAMIS Help at famishelp@tamus.edu, (979) 458-6464.

  • To report an outage, contact FAMIS Help at famishelp@tamus.edu, (979) 458-6464.
  • For login problems, please contact your security administrator from the list below.
  • FAMIS receives Payroll encumbrance data from Workday. This data flows through the Data Warehouse and then to FAMIS. Encumbrance data is received daily. The End-of-Month Auto-Adjust will post adjustments to encumbrances. Reductions due to vacant positions may occur. You can use the following matrix to determine if your position should encumber.

    Encumbrance matrix

    The 842 flags are determined by the respective Member Fiscal Offices. The Encumber Vacant flags can be set Y or N in any combination.

    Encumbrance Posting Criteria

    • Effective Dates – use the most restrictive of:
      • Costing Allocation date range
      • Position Annual Term Position
    • Annual Terms
      • FAMIS will encumber based on the Annual Terms on the position.
        • Faculty, Annual Term 9/1-5/31 will only encumber through 5/31.
        • Changes have recently been implemented which will encumber Future Dated Annual Work Terms upon approval.
    • Received Date - Encumbrance Data
      • FAMIS receives encumbrance data AFTER final approval in Workday.
      • The timing of business process approval in Workday may affect the encumbrance calculation in FAMIS.
      • FAMIS encumbers from the date received forward.

    If the above information does not explain your encumbrance, please contact FAMIS Help at famishelp@tamus.edu, (979) 458-6464.

  • FAMIS security is usually managed at each campus.
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Theresa Augustin(936) 261-1909
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Amanda Pelton(979) 314-5892
    Kimberly Redmon(979) 314-5894
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Amanda Pelton(979) 314-5892
    Kimberly Redmon(979) 314-5894
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Carol Adams(979) 458-6313
    Melissa Ray(979) 458-6466
    Pamela Luckenbill(979) 458-6462
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Greg Chavarria(979) 317-2736
    Holly Fannin(979) 317-2755
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Melissa Rangel(956) 326-2150
    Maricela Valdez(956) 326-2160
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Abby Irwin(361) 593-3900
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Carol Adams(979) 458-6313
    Melissa Ray(979) 458-6466
    Pamela Luckenbill(979) 458-6462
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Amanda Pelton(979) 314-5892
    Kimberly Redmon(979) 314-5894
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Sierra Harris(903) 886-5804
    Toni Burton(903) 886-5043
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Rhonda Jones(903) 223-3110
    Russell Ryan(903) 223-3056
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Rachel Borego(254) 519-5415
    Susan Bowden(254) 519-5766
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Andrew Cavazos(210) 784-2013
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Kyle Maldonado(979) 458-8993
    Natalie Bienski(979) 458-9000
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Access and Security(979) 458-5555
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
  • The contact(s) listed below can assist you with your password reset needs.

    List of FAMIS Security Administrators along with their phone number at each System Member.
    NamePhone
    Brenda Schroeder(979) 845-6689
    Charlotte Salas(979) 458-2050

Contacts for FAMIS Services and Coordinators

  • FAMIS Services – The FAMIS Services team is responsible for maintaining, developing, and providing user services for FAMIS.
  • FAMIS Contacts – Contact information for FAMIS Services, links to contact information for FAMIS coordinators at each System Member

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Services and Requests

  • Services and Requests
    • FAMIS Help
    • Request Forms
    • Change / Enhancement Request
    • FAMIS Transaction Portal
    • Interface – File Feeds
    • Production Contacts, Reports & Schedule
    • Report Inventory Search
    • Security Access Request
    • Security Audit Reports
    • Training
    • Year-End Jobs

Contacts

  • Contacts
    • FAMIS Year-End Contacts
    • Contact FAMIS Services
    • Contact FAMIS Production Services
    • FAMIS Security Administrators
    • FAMIS Change Enhancement Approvers / Requestors
    • FAMIS Interface Coordinators
    • FAMIS Report Approvers

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