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FAQs

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Canopy was changed to return $0.00 for dollar values in the "My Accounts" lists when the list contains more than 50 accounts, regardless of the account's true balances in FAMIS. This… Read more: Why does the Canopy ‘My Accounts’ list display $0.00 as every dollar value for each account listed?

No. TPX was a part of the mainframe system. FAMIS is now on a Windows platform. Use the following links to create your new FAMIS profile: Preparing a FAMIS Connection Profile… Read more: Do I still log on to TPX to access FAMIS?

Yes. A new one-time password is required for each login.

No. To use the replatformed FAMIS, you must make a new connection profile. Use the following links to set up the new profile: Preparing a FAMIS Connection Profile from an Existing… Read more: Do I use the same FAMIS shortcut to access the replatformed FAMIS?

Read more: New FAMIS Logon Questions

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