Change Work Contact Information for Your Employee

1. Navigate to the Employee’s Worker Profile.
2. Select Contact from the navigation menu.
3. From the Contact tab, select the Edit button then Change Work Contact Information.
4. To update existing information, select the Edit pencil icon. To add new information, select Add at the bottom of the appropriate section.
5. Select the check icon to save the changes.

Review and update the sections below as needed.

Business Location

The Business Location contains three address types, including Business Address, Primary Work Location, and Alternate Work Location.

Business Address

The Business Address is the main address for the Employee’s Texas A&M University System member. This address is not editable and may not reflect the Employee’s actual work location.

Note: If this is not the address of the office where the Employee physically works, you will enter an Alternate Work Location address that corresponds to their physical office location.

Primary Work Location

The Primary Work Location field indicates whether the Employee’s work location is the business location or the alternate location. This field cannot be edited directly, but it updates automatically when an address with the Usage Primary Work Station is added.

Alternate Work Location

The Alternate Work Location field records the Primary Work Location if the office where the Employee physically work is different than the Business Address. This is typically a facility at the member location.

To add an alternate work location:

1. Select Add in the Address section.
2. Enter the appropriate information. Additional information about some fields is provided below.
   • Address Line 2. Optional. Use this field for an apartment, building, or suite number associated with Address Line 1.
   • Usage. Select Primary Work Station and Mailing or Shipping, if appropriate.
   • Visibility. Determines whether the address is displayed privately or publicly in Workday. When the address is used as the Primary Work Station, Public must be selected.
3. In the Business Location section, select the pencil icon to edit. In the Alternate Work Location field select the address you just added. The Primary Work Location will update to indicate the current work location is now alternate location.

Note: To add a remote work location, follow the same steps as the alternate work location, but select Remote Work Location for Usage and Private for Visibility.

Phone

The Phone section is optional and can be used to list the Employee’s direct office telephone number.

1. If a Primary Phone is not listed, select Add.
2. Complete the following fields:
   • Phone Device. Select whether the Employee’s Primary Phone is a Landline or Mobile.
   • Phone Number. Enter the 10-digit telephone number (XXX-XXX-XXXX).
   • Phone Extension. Optional.
   • Visibility. Automatically defaults to Public but can be changed to Private if desired.

Note: If the primary phone is a direct office number, you can add a work mobile number by selecting Add and selecting Mobile as the Phone Type.

Email

Primary Email is required and can only be edited by an HR Partner or HR Contact. This should reflect the Employee’s work email address. Review and edit the following fields as needed for the Employee’s work email address:

• Email Address. Enter the assigned work email address.
• Visibility. Must be set to Public.

Next Steps

After completing updates to the Employee’s work contact information, select Submit.

Review Your Changes

1. To review the changes you made, navigate to the Employee’s the Contact page on their Worker Profile and scroll down to the Work Contact Information section.

This completes the Change Work Contact Information business process.