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Home / Job Aids / Change My Work Contact Information

Change My Work Contact Information

Last updated on March 5, 2026

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This job aid outlines the process for an Employee to change their work contact information in Workday

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Important Information

  • If you are newly hired Employee, you should not update your contact information prior to completing your onboarding process through your Workday inbox tasks. Making changes prior to completing onboarding can create delays in processing your information in Workday.
  • If your Work Email needs to be updated, contact your local HR Office for assistance

Getting Started

  1. Navigate to your Worker Profile.
  2. Select Contact from the navigation menu.
  3. From the Contact tab, select the Edit button then Change My Work Contact Information.contact page on the worker profile
  4. To update existing information, select the Edit pencil icon. To add new information, select Add at the bottom of the appropriate section.contact information section with the pencil icon and add button highlighted
  5. Select the check icon to save the changes.save button on address section

Review and update the sections below as needed.

Business Location

The Business Location contains three address types, including Business Address, Primary Work Location, and Alternate Work Location.business location section of the change my work contact information business process

Business Address

The Business Address is the main address for your Texas A&M University System member. This address is not editable and may not reflect your actual work location.

Note: If this is not the address of the office where you physically work, you will enter an Alternate Work Location address that corresponds to your physical office location.

Primary Work Location

The Primary Work Location field indicates whether your work location is the business location or the alternate location. This field cannot be edited directly, but it updates automatically when an address with the Usage Primary Work Station is added.

Alternate Work Location

The Alternate Work Location field records your Primary Work Location if the office where you physically work is different than the Business Address. This is typically a facility at the member location.

To add an alternate work location:

  1. Select Add in the Address section.address section under the business location with the add button highlighted
  2. Enter the appropriate information. Additional information about some fields is provided below.
    • Address Link 2. Optional. Use this field for an apartment, building, or suite number associated with Address Line 1.
    • Usage. Select Primary Work Station and Mailing or Shipping, if appropriate.
    • Visibility. Determines whter the address is displayed privately or publicly in Workday. When the address is used as the Primary Work Station, Public must be selected.all fields when adding an address in change my work contact information
  3. In the Business Location section, select the pencil icon to edit. In the Alternate Work Location field select the address you just added. The Primary Work Location will update to indicate the current work location is now alternate location.business location section with a new alternate work location selected and the primary work location description changed

Note: To add a remote work location, follow the same steps as the alternate work location, but select Remote Work Location for Usage and Private for Visibility.

Phone

The Phone section is optional and can be used to list your direct office telephone number.

  1. If a Primary Phone is not listed, select Add.phone section with the add button highlighted
  2. Complete the following fields:
    • Phone Device. Select whether your Primary Phone is a Landline or Mobile.
    • Phone Number. Enter your 10-digit telephone number (XXX-XXX-XXXX).
    • Phone Extension. Optional.
    • Visibility. Automatically defaults to Public but can be changed to Private if desired.editable fields for adding a phone contact information

Note: If your primary phone is a direct office number, you can add a work mobile number by selecting Add and selecting Mobile as the Phone Type.

Email

Primary Email is required and can only be edited by an HR Partner or HR Contact. This should reflect your work email address.

Note: If your Work Email needs to be updated, contact your local HR Office.

email section in the change my work contact information

Next Steps

After completing updates to your work contact information, select Submit.

Review Your Changes

  1. To review the changes you made, navigate your the Contact page on your Worker Profile and scroll down to the Work Contact Information section.contact page on the worker profile with the work contact information section highlighted

This completes the Change My Work Contact Information business process.

Quicklinks

  • Business Location
  • Phone
  • Email
  • Next Steps
  • Review Your Changes

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