Change Home Contact Information for Your Employee

1. Navigate to the Employee’s Worker Profile.
2. Select Contact from the navigation menu.
3. From the Contact tab, select the Edit button then Change Home Contact Information.
4. To update existing information, select the Edit pencil icon. To add new information, select Add at the bottom of the appropriate section.
5. Select the check icon to save the changes.

Review and update the sections below as needed.

Address (Required)

The Address section is used to record the location of the Employee’s primary residence. Edit the appropriate information by selecting the pencil icon. Additional information about some fields is provided below.

• Address Line 2. Optional. Use this field for an apartment, building, or suite number associated with Address Line 1.
• Usage. Select the appropriate type, e.g., Mailing or Residence.
• Visibility. (Required) Determines if the information entered will be privately or publicly displayed within Workday. This field has been pre-populated as Private and cannot be edited.

Note: If the Employee’s mailing address is different than their residence address, add another address using the Add button at the bottom of the Address section and select  Mailing in the Usage field.

Phone (Required)

A primary phone number is required. Enter the appropriate information by completing the following fields:

• Phone Device. Select whether the Employee’s Primary Phone is a Landline or Mobile.
• Phone Number. Enter the 10-digit telephone number (XXX-XXX-XXXX).
• Phone Extension. Optional.
• Visibility. Automatically defaults to Private but can be changed to Public if desired.

Note: If the Employee’s primary phone is a Landline,  a mobile number can be added by selecting Add at the bottom of the Phone section and use the Phone Type Mobile.

Email (*Required)

*Note: Email is optional during employment, but an email will be required if the Employee’s employment ends with The Texas A&M System.

Complete the following fields to add a primary email address:

• Email Address. Enter a valid personal email address.
• Visibility. Automatically defaults to Private but can be changed to Public if desired.

Next Steps

Now that you have completed updates to the Employee’s home contact information, select Submit.

Note: If you have made changes specifically to the Employee’s  Primary Address, there are tasks that will route to the Employee’s inbox.

Navigate to the Up Next tab for the next steps in the process.

To Do: Updates Address with TRS

When you change the Employee’s address they will receive the To Do: Update Address with TRS in their Workday Inbox. The To Do directs the Employee to update their home address information in the Teacher Retirement System (TRS).

After updating their address in TRS, they will need to return to the To Do item in their Workday Inbox, and select Submit to move the business process forward.

Complete State Withholding Elections Inbox Task

If you have updated the Employee’s Primary Address to a state with State Payroll Taxes, they will receive an Inbox Task to Complete State Withholding Elections.  If they need assistance with completing this task, refer them to the Complete Your W-4 job aid.