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Home / System Offices IT Services (ITS) / Microsoft Teams Knowledge Base

Microsoft Teams Knowledge Base

Microsoft Teams is the recommended collaboration tool for A&M System Offices employees. It offers features to support your daily work, including chat, meetings, webinars and file sharing.

Below are support resources for the most common Microsoft Teams questions.

Get Started with Microsoft Teams

If this is your first time using Teams, review the Get Started with Teams guide. It shows you how to communicate with colleagues and stay organized. Use the left menu to learn how to

  • Chat
  • Search and find files
  • Manage meetings
  • And more

Schedule a meeting in Microsoft Teams

When you schedule a meeting in Outlook, it automatically appears in Teams and vice versa. Review this quick start guide on Teams meetings to learn how to:

  • Schedule meetings from a desktop or mobile device
  • Add a Teams link to meetings scheduled in Outlook
  • Use the scheduling assistant to find a common time to meet
  • Record meetings

Poll attendees during Microsoft Teams meetings

You can create live polls for Teams meetings to easily collect input, make decisions and learn more about attendees. Review the polling guide to learn how to set up polls before or during a meeting.

Organize interactive events with Microsoft Teams webinar

A webinar is a more structured type of Teams meeting. Webinars:

  • Give presenters more control than standard meetings
  • Let presenters share ideas or provide training to an audience
  • Limit attendee audio and video controls to reduce distractions

Review the Teams webinar quick start guide to learn more and explore features like registration tools, presenter bios and branded themes.

Organize large events with Microsoft Teams town hall

Town Hall is a one-to-many Team meeting designed for large audiences (up to 10,00+ attendees). It’s a good choice for big presentations and events. To learn more, Review the Teams town hall guide to learn how to:

  • Schedule, manage, customize and host events
  • Use production tools and manage recordings
  • Review attendee insights

Didn’t find what you need?

For additional help with Microsoft Teams, email IT Services (ITS) at so-helpme@tamus.edu.

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