This resource contains answers to frequently asked questions about changes that may affect your use of the UIN login in SSO.
General Questions
Q: What changes are happening to the UIN login in the Fall of 2024 and in 2025?
A: System members are now able to require their current employees to use their university/agency login by disabling SSO’s UIN login. The goal is to have this done system-wide by the end of 2025.
Q: Why is this being done?
A: This decision is being made for the following reasons:
- The change improves our cybersecurity posture
- The change better protects your private information
- The change improves efficiencies and reduces costs
- The change improves current employee user experience
Q: Who is affected by the change?
A: Active employees of the A&M system members who have enabled this rule. Check your employer’s status regarding this change.
The new rule specifically does NOT affect the following individuals:
- Retirees from the A&M System members
- Contractors working for A&M System members
- Students (excluding student workers)
- Dependents of A&M System member employees
- Other non-employees affiliated with A&M System members
Q: What about retirees, former employees, and pre-hires?
A: The new rule only affects active employees (including working retirees). Everyone else can continue to use their UIN login. If you leave employment with the A&M System it is important that your personal email address is correct in Workday and you know your UIN password so you can access SSO later.
Employee Questions
Q: When will my employer make the change?
A: The change effective date is determined by your system member’s leadership team. Check your employer’s status regarding this change for more information.
Q: What if I don’t have a university/agency login?
A: Contact your employer member SSO administrator for assistance.
Q: I’m leaving employment with the A&M System – what do I need to do?
A: Before your last day of employment, verify that your primary home email address is correctly entered in Workday. After your last day of work, you will be able to use your UIN login to SSO again. In many cases, the first thing you will do is request a password reset from SSO.
Administrator Questions
Q: Can the new rule be tested on a small group of implementation team members prior to rollout?
A: Yes, we can do this for a small set of UINs and/or Adlocs.
Q: How are employees identified as falling under SSO’s disabling rule?
A: This is done according to the system member that your primary position is associated with in Workday.
Q: What sort of support tickets do members typically encounter?
A: Two main categories: employees who do not switch to their university/agency directory login prior to the change effective date and employees who were not set up correctly in their member’s directory.
Q: What happens on a new employee’s first day of work?
A: New employees need to be in system member’s directory in order to access SSO.
Q: What happens on an employee’s last day of work?
A: Human resources should ensure that all terminating – and retiring – employees update their primary home email address in Workday before leaving employment.