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Home / FAQs / What are SSO’s rules for updating an employee’s email address?

What are SSO’s rules for updating an employee’s email address?

Starting with the release of Workday in December 2017, SSO has new rules for when an employee’s email address can be updated.

If an employee has a Workday record, his/her email address must be updated in Workday.

This applies to workers in all stages of employment: Active, Retired, Terminated, etc. This rule also applies to Contingent Workers, Military Leave and Surviving Dependents, and Graduate Fellows.

Conversely, if a user of SSO is an affiliated student, contractor, etc., not employed by the A&M System, is a Workday search committee member, or is a former employee who was in BPP but was not loaded into Workday, he/she can update his/her SSO contact email directly in SSO. An SSO administrator can also update such an individual’s SSO email address.

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