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Home / Concur Help / Travelers / Administration FAQs

Administration FAQs

  • What are the fees associated with Concur?
    Concur charges a per expense report fee.
  • How can grants/contracts be charged (legally) for administrative fees?
    Fee will be charged to the account if grant allows or to a different default account if not allowed.
  • When will my account(s) be charged?
    At the time the expense report posts in FAMIS or Masterpiece (TEEX only).
  • What if the funds were encumbered and the trip was never taken?
    Encumbrance will need to be released by the fiscal office.
  • How do I release an encumbrance?
    There is a field “status” that will be on the expense report header. A status of “Partial” will partially liquidate the encumbrance. A status of “Final” will fully liquidate the encumbrance.
  • How will I reconcile my accounts?
    Encumbrances and expense reports will post in FAMIS after they are approved and submitted. Reports will be available to assist with the corporate travel card reconciliations.
  • What if travel is not booked within Concur?
    You will need to manually enter your expense report in Concur.
  • How do attendees get expenses on their report even if they didn’t pay?
    The employee who paid will list the attendees and their expenses on their expense report.
  • How do we handle “non-state” employees?
    Pre-trip authorizations, travel reservations and expense reports can be submitted by an employee on behalf of the non-employee.
  • How do we handle student travel?
    Pre-trip authorizations, travel reservations and expense reports can be submitted by an employee on behalf of the non-employee.
  • How do we handle group travel? (ex: 150 grad students to national conference)
    Groups of 10 or more will need to be booked using a CTP Travel agent, not on-line.
  • If the expense report includes two different accounts, does the expense report get approval from all account holders?
    Yes and it is simultaneous.

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