In the Buy A&M System, a Pay Only Vendor may only be used on RPA Requisitions. Initially after the v.14 upgrade we were receiving errors on RPAs and Direct Open Market Orders. This has been corrected.
We learned in the process of getting the bug fixed, that A&M Vendor Administrators have been setting vendors to Pay Only when the vendor is unresponsive to requests for information made by the Vendor Admin team. We have subsequently received two reports of the error recently, but after researching the vendor we have found that the vendor is flagged as Pay Only.
Should you receive the error message now, it is a valid error message – and not an issue with the system. You may see this message on vendors that you have done business with in the past.
To check your vendor try the following:
- Click the Advanced Search link at the top of the screen
- Select Vendors in the Document Type
- Enter the vendor ID or Name in the search fields
- Select the Pay Only Vendor Block
- Click Search
If your vendor appears with the above criteria, this means they are flagged as Pay Only. You will need to contact the Vendor Admins at A&M for assistance – firstname.lastname@example.org.