Trouble Logging In?
New SSO users will have a randomly generated, one-time use password provided to them by their SSO Administrator. The temporary password can only be used for the initial log on then a personal password will need to be established. After the password is created, it should be kept secure and never shared with anyone else. If the password is forgotten – consult the ‘Forgot your password’ section below.
Logging on the first time
The first time you log on to SSO you will need to complete a few extra steps.
- Go to the SSO logon page at http://sso.tamus.edu/
- Enter your Universal Identification Number (UIN) and the initial password that you were given. Passwords are case sensitive and must be entered exactly.
A new page opens indicating that your password has expired. You will be required to verify your date of birth. (You may also be required to establish a secret question and answer which is described below.) You will now need to enter your new password. A password must be a combination of case-sensitive letters, numbers and symbols between 8 and 64 characters in length. After entering your new password in the “new password” box, you will be required to enter it again in the “verify password box”. The passwords must match.
Forgot your password?
If you forget your password you can have your password reset in one of two ways:
- Your SSO administrator can reset your password and unlock your account. The administrator may email your temporary password automatically from SSO or give it to you directly.
- You may reset your password by clicking the “I forgot my password” link on the SSO logon page. (If your account is locked or if you have not established a secret question, you must have an SSO administrator reset your password).
Once the password has been reset, creating a new password is similar to the initial logon described above.
My account is locked
If excessive attempts to log on with an invalid password have been made, your account will become locked. The account can be unlocked by an SSO administrator. If you suspect these attempts were made by someone other than yourself, your Security Log may reveal information about the source of the logon attempts. You may also report this questionable activity from the Security Log. After an administrator unlocks your account, SSO will send your email address on file a one-time use password. Use this password to establish a new password as described above.
Setting up your secret question and answer
SSO can maintain a secret question and answer for each account and is used for the employee password reset function. This secret question and answer is entered by you and is available only to you. The secret question should be one that you will always know the answer to, but other people will not. Examples of good secret questions:
- What is your mother’s maiden name?
- What was your father’s middle name?
- Name of your first boyfriend (or girlfriend)?
- The city or county in which you or a friend or family member was born (if unusual)?
- What is your favorite movie?
- The name of a childhood best friend?
Examples of bad secret questions:
- Who was the first US president?
- What is my spouses name?
In addition to the UIN/Password logon, SSO also allows employees of participating campuses and agencies to sign in with their institution’s authentication service, including Texas A&M University’s Central Authentication Service and several others. Learn more about using your institution’s authentication credentials with SSO.
Ending Your Browsing Session
Closing your browser is an important step in maintaining security in today’s online environment. Because non-SSO applications maintain their own cookies and session information, it is highly recommended that you close all windows/tabs open in your web browser after logging off of SSO.